Frequently Asked Questions (FAQs)

1. How do I apply to become a driver?

   • You can apply online through our platform’s application form. Once your application is submitted, we’ll guide you through the background check and training steps.

2. What kind of vehicle do I need?

   • Any reliable, insured vehicle can be used for deliveries. For car deliveries, vehicles should have ample storage space for groceries and meet basic safety requirements.

3. How does the background check process work?

   • Our background check screens for driving history and any criminal records. The process usually takes 3-5 business days, and applicants will be notified upon completion.

4. How often are drivers paid?

   • Drivers are paid weekly or bi-weekly, with earnings tracked through the app. Tips are included directly in earnings without deductions.

5. Can I choose which deliveries to accept?

   • Yes, drivers have the flexibility to choose available delivery requests based on their preferences and schedule.

6. What happens if there’s a delivery issue?

   • Contact the Driver Support Line for immediate assistance with delivery issues, customer concerns, or safety questions.