1. Chaperone

Page 1: Overview and Purpose
The chaperone system is in place to ensure that every delivery process runs smoothly and safely. Whether you’re handling your first delivery or are a seasoned biker, chaperones provide additional support whenever it’s needed. Here’s how chaperones support your success:

• Guidance on Routes: If you’re unfamiliar with a delivery area, a chaperone can provide navigation tips or help plan the best route.

• Problem-Solving on the Go: When issues arise—such as equipment malfunctions or unexpected obstacles—chaperones are your go-to for assistance.

• Safety Assurance: Chaperones make sure you’re properly equipped and help you avoid potentially unsafe situations, so every delivery is as safe as possible.

Page 2: How to Engage with Your Chaperone
When you’re on shift or about to start a delivery, remember that your chaperone is there to help if anything goes off track. Reach out via quick messages or calls, and chaperones may check in to ensure all is well.

• Instant Assistance: They can troubleshoot on the go, helping you stay on schedule.

• Learning Support: Chaperones offer insights on route optimization, allowing you to improve over time.

• Emergency Backup: If you feel unsafe, chaperones are trained to assist right away.