Important Disclaimer on Platform Usage for Pet Services
At [Platform Name], your safety and security are our top priorities. To ensure a protected experience, please remember that all transactions, bookings, and interactions must occur within the [Platform Name] environment. Services arranged outside of our platform, including direct arrangements or payments between clients and caregivers, are not covered by our insurance or liability policies. Only services completed through our platform are eligible for our protections and coverage.
Why This Matters
Insurance Coverage
Your pet care services are covered by our platform’s insurance only when they are booked and completed through the [Platform Name] app or website. If services are arranged outside of our platform, insurance protection will not apply in cases of accidents, loss, or other incidents. For your peace of mind, always use our platform to stay covered.
Accountability and Support
When you conduct transactions through [Platform Name], you have access to our customer support team, which is available to assist with disputes, refunds, and inquiries. Services arranged outside our platform cannot be supported by our team, leaving you without access to customer assistance and conflict resolution.
Data Security
Our platform is equipped with advanced encryption and security measures to protect your personal data. By conducting transactions and communication within [Platform Name], you ensure your privacy and sensitive information are safeguarded. Outside transactions lack these protections, putting your privacy at risk.
Stay Protected: Always Use [Platform Name]
For a safe, secure, and supportive pet care experience, always book and communicate through [Platform Name]. We are dedicated to providing comprehensive protections, and we can only uphold this commitment when services are arranged and completed within our platform.
Your safety is our priority—book with confidence on [Platform Name].